Frequently Asked Questions

Frequently Asked Questions

Everything you need to know before you buy.

Do I get the PDF instantly after purchase?

Yes. The moment your payment is processed, Shopify automatically sends a download link to your email. Click the link, download your PDF, and you're done. No waiting, no shipping, no account required.

What device can I read the guides on?

Any device that opens a PDF — iPhone, Android, Mac, Windows, iPad. The guides are formatted to read comfortably on both a screen and a printed page.

Is my payment secure?

Yes. All payments are processed by Shopify Payments, which is PCI-compliant. We never see your card number. Your checkout is secured with SSL encryption.

Do I need to be tech-savvy to use these guides?

No. The guides are written for people with zero technical background. Every step includes exactly where to tap or click and plain English explanations for why each step matters. If you can use a smartphone and a web browser, you can follow these guides.

Do you offer refunds?

Yes — we offer a 7-day satisfaction guarantee on all digital guides. Contact us within 7 days of purchase and we'll issue a full refund, no questions asked. For the Done-For-You service, refunds are available if requested before we begin processing your removals.

How is this different from free privacy advice online?

Free privacy content is scattered, outdated, and written for technical audiences. Our guides are organized into a step-by-step system, updated for current OS versions, and written for non-technical people. You could spend 20 hours researching this yourself and still miss critical steps — or spend $9–$47 and have it done in a weekend.

Done-For-You: Is it safe to give you my personal info?

We only collect the minimum needed to submit opt-out requests on your behalf — the same info you'd enter yourself if doing it manually. Your data is never stored beyond 30 days after service completion, never sold, never shared. We provide written confirmation when your information has been deleted from our systems.

How long until my data broker listings are removed?

We submit all opt-out requests within 1–2 business days of receiving your intake form. Most sites process removals within 5–10 business days, though some larger sites can take up to 6 weeks. We follow up on unconfirmed removals and send a completion report when done.

Will my info stay off data broker sites forever?

Not automatically. Data brokers re-aggregate public records every 30–90 days, so new listings can appear over time. Our Done-For-You service covers a single opt-out pass. For ongoing protection, our Data Broker Opt-Out Checklist teaches you to do a quarterly self-check in about 2 hours.

Which guide should I start with?

Start with The Privacy Playbook for a complete overview. If data brokers are your main concern, go with the Data Broker Opt-Out Checklist. The Privacy Starter Kit bundles three guides at a discount — best value if you want to cover the most ground quickly.

Still have a question? Contact us here — we respond within 1 business day.